如果您對 GearLab 的測試工具有任何建議、遇到問題，或有商務合作的需求，歡迎透過電子郵件聯繫我們。 If you have suggestions, run into a problem with any GearLab tool, or have a business inquiry, please email us.
📧 電子郵件📧 Email
請寄信至：Please write to: contact@gearlab.cc
我們通常會在 1–3 個工作天內回覆，中文或英文來信都可以。We usually reply within 1–3 business days, in Chinese or English.
依問題類型來信Email by topic
點選下方連結會開啟郵件程式並自動填好主旨，方便我們更快分類處理： These links open your email app with the subject filled in, so we can sort your message faster:
- 🐞 Bug 回報：工具無法使用、數值明顯異常、版面跑掉。🐞 Bug report: a tool doesn't work, numbers look clearly wrong, or the layout breaks.
- 💡 功能建議：想要的測試、挑戰模式或文章主題。💡 Feature idea: tests, challenge modes or article topics you'd like to see.
- 🖥️ 螢幕規格更正：也可以直接在螢幕數據健檢按「規格有誤？」或「找不到你的型號？」提交，速度更快。🖥️ Monitor spec correction: you can also use "Specs wrong?" or "Model not listed?" in the Monitor Health Check, which is faster.
- 🏆 排行榜：刪除自己上傳的成績、檢舉不當暱稱或疑似作弊的成績。🏆 Leaderboards: remove a score you submitted, or report an inappropriate nickname or a suspicious score.
- 🔒 隱私與資料：查詢或刪除您提供的資料，詳見隱私權政策。🔒 Privacy & data: ask about or delete data you provided; see our privacy policy.
- 🤝 商務合作：合作提案、授權或媒體引用。🤝 Business: partnership proposals, licensing or media use.
回報 Bug 時請附上When reporting a bug, please include
- 瀏覽器與版本（可在瀏覽器的「關於」頁面查看，例如 Chrome、Edge、Firefox、Safari）Your browser and version (shown on the browser's "About" page, e.g. Chrome, Edge, Firefox, Safari)
- 作業系統（例如 Windows 11、macOS、Android、iOS）Your operating system (e.g. Windows 11, macOS, Android, iOS)
- 發生問題的頁面網址與測試項目The page address and the test where it happened
- 相關硬體：螢幕型號與更新率、滑鼠／鍵盤／耳機型號與連線方式（有線、2.4G、藍牙）Relevant hardware: monitor model and refresh rate, mouse / keyboard / headset model and connection (wired, 2.4 GHz, Bluetooth)
- 如果可以，附上截圖或錄影，以及問題發生的步驟If possible, a screenshot or recording and the steps that lead to the problem
排行榜相關請求Leaderboard requests
想刪除自己的成績或更改暱稱時，請提供：測試項目（例如「60 秒極速」或「3D 練槍・六宮格速點」）、上傳時使用的暱稱，以及大約的上傳日期與時間，方便我們找到正確的紀錄。排行榜不需要帳號，所以我們會依這些資訊判斷；必要時可能請您補充說明。 To remove your score or change a nickname, tell us the test (e.g. "60 s Sprint" or "3D Aim Trainer · Grid Flick"), the nickname you used, and roughly when you submitted it so we can find the right entry. Leaderboards have no accounts, so we rely on these details and may ask you to confirm more.
⚠️ 請勿在信中提供密碼、信用卡或身分證號碼等敏感資料，我們不會向您索取這些資訊。找答案也可以先看各工具頁下方的常見問題。 ⚠️ Please never send passwords, card numbers or ID numbers by email; we will never ask for them. Many answers are also in the FAQ below each tool.
← 返回首頁← Back to Home